Your privacy is important to us. At Alba, we're committed to holding your personal information with the same care and respect we bring to our practice. This Privacy Policy outlines how we handle your information and honors your trust in us. By engaging with our services or visiting our website, you acknowledge and agree to the practices described here.

1. Information We Collect

We collect personal information that helps us provide our services thoughtfully and effectively. This information is typically provided directly by you and may include:

• Name and contact details (email address, phone number, postal address)

• Messages you send us through our contact form or email

• Booking and session preferences

• Payment details (processed securely through our payment provider)

• Any other information you choose to share with us

2. How We Use Your Information

We collect your personal information to:

• Communicate with you about sessions, events, and our offerings

• Process bookings and payments

• Respond to your questions and messages

• Share updates about Alba's practice, events, and new offerings (with your permission)

• Improve our services and better understand how to support you

• Fulfill any agreements between you and Alba

We use your information only for the purpose for which it was collected.

3. Session Confidentiality

We maintain strict confidentiality regarding your attendance and the nature of your sessions. We will never disclose who has booked with Alba or what type of sessions you have attended. This commitment to privacy extends to all private and group sessions—your practice with us remains between you and Alba.

4. Marketing and Your Choices

If you've opted in to receive updates from us, we may send you information about upcoming sessions, events, and offerings that we think might resonate with you.

You're always in control. You can unsubscribe from our emails at any time using the "unsubscribe" link at the bottom of any email, or by contacting us directly at hello@albastudio.au.

5. How We Protect Your Information

We take the security of your personal information seriously and store it in a way that protects it from misuse, loss, unauthorized access, modification, or disclosure.

When your information is no longer needed, we take steps to destroy or permanently de-identify it. However, we may retain certain records for up to seven years where required by law.

6. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except:

• When necessary to process payments (through our secure payment provider)

• When required by law

• With service providers who help us operate our website and deliver our services (such as Squarespace for our website hosting)

Any third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

7. Cookies and Website Technology

To enhance your experience on our website, we may use cookies—small text files that remember your preferences. You can manage cookie preferences through your browser settings.

Alba's website is hosted on Squarespace, which may collect certain technical information about your visit (such as IP address, browser type, and pages viewed) to help us understand and improve how visitors interact with our site.

8. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Request deletion of your information (subject to legal requirements)

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at hello@albastudio.au. We will respond to your request as soon as possible.

9. Links to Other Websites

Our website may contain links to other sites. Please be aware that Alba is not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any sites you visit.

10. Updates to This Policy

This Privacy Policy may change from time to time to reflect updates in our practices or legal requirements. The current version will always be available on our website at www.albastudio.au.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out:

Email: hello@albastudio.au

We're here to support you, including in how we care for your privacy.

Last updated: January 2026

Note: This Privacy Policy is prepared in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/